Publications

Journal articles

> Back to top

Conference contributions

  • Van Looy, A. (2015). An experiment for measuring business process maturity with different maturity models. Proceedings of the 23rd European Conference on Information Systems, 26-29 June (paper 192). Münster: AIS Electronic Library.
  • Pauwaert, T. and Van Looy, A. (2014). A literature study on the state-of-the-art of contingency research in business process management. In: Meersman, R. et al. (Eds.). On the move to meaningful internet systems: OTM 2014 workshops, LNCS 8842 (pp. 3-7). Berlin-Heidelberg: Springer.
  • Van Looy, A., De Backer, M. (2013). On the importance of organisational culture and structure in business process maturity. Proceedings of the 34th International Conference on Information Systems, 15-18 December. Milan: AIS Electronic Library.
  • Van Looy, A. (2013). Current pitfalls of business process maturity models: a selection perspective. Proceedings of the 21st European Conference on Information Systems, 5-8 June (paper 1). Utrecht: AIS Electronic Library.
  • Van Looy, A. (2013). Looking for a fit for purpose. Business process maturity models from a user’s perspective. In: Poels, G. (Ed.). Enterprise Information Systems of the Future. CONFENIS 2012, LNBIP 139 (pp. 182-189). Berlin-Heidelberg: Springer.
  • Van Looy, A., De Backer, M. and Poels, G. (2012). Towards a decision tool for choosing a business process maturity model. In: Peffers, K., Rothenberger, M. and Kuechler, B. (Eds.). Design Science Research in Information Systems. Advances in Theory and Practice. DESRIST 2012, LNCS 7286 (pp. 78-87). Berlin-Heidelberg: Springer.
  • Van Looy, A., De Backer, M. and Poels, G. (2011). Questioning the design of business process maturity models. In: Dignum, V., Hidders, J. and Overbeek, S. (Eds.). Proceedings of the Sixth SIKS Conference on Enterprise Information Systems, 31 October (pp. 51-60). Delft: Delft University of Technology.
  •  Van Looy, A. (2011). Assessing and improving the maturity of cross-organisational business processes. Proceedings of the PhD symposium associated with the 9th International Conference on Business Process Management, 28 August, Clermont-Ferrand, France: LIMOS Laboratory, CNRS, Université Blaise Pascal.
  • Van Looy, A., De Backer, M. and Poels, G. (2010). Which maturity is being measured? A classification of business process maturity models. In: Van Dongen, B.F. and Reijers, H.A. (Eds.). Proceedings of the Fifth SIKS/BENAIS Conference on Enterprise Information Systems, 16 November (pp. 7-16). Eindhoven: Eindhoven University of Technology.
  • Van Looy, A. (2010). Does IT matter for business process maturity? A comparative study on business process maturity models. In: Meersman, R. et al. (Eds.). On the move to meaningful internet systems: OTM 2010 workshops, LNCS 6428 (pp. 687-697). Berlin-Heidelberg: Springer.
    • Award for best contribution at the OntheMove PhD academy
> Back to top

Books

> Back to top

Dissertations

  • Van Looy, A. (2012). Business process maturity. A comparative study on a sample of business process maturity models (Doctoral dissertation, Ghent University).
  • Van Looy, A. (2006). De elektronische identiteitskaart in België. Een studie naar het belang van de Belgische eID bij e‑administratie en de bijhorende overheidscommunicatie (Master dissertation, University of Antwerp).

> Back to top

Review activities

> Back to top

Education

  • 2009-2012: Doctor in Applied Economics, option Management Information Science & Operations Management, at Ghent University
    • PhD diploma, including a certificate of the PhD doctoral programme
    • Duration: 3 years, 3 months
  • 2008: Prince2 foundation, Kluwer
  • 2006-2007: Dale Carnegie consulting program
    • Highest award for achievement
  • 2002-2006: Master in Political Sciences, option Public Management, at the University of Antwerp
    • Master thesis on the Belgian electronic identity card (eID), and its relevance for e-government
    • Graduated with highest honour (summa cum laude)