Welcome to the personal website of Amy Van Looy
, scholar and lecturer in business process management.

PhD on Business Process Maturity

Get introduced to the ideas that inspire her: About business processes
Read more about her research and vision
Currently, you can order her PhD work at Springer or Amazon.

Free advice on how to choose a maturity model can be found in the BPMM Smart-Selector.

Short bio
Prof. dr. Amy Van Looy

Amy Van Looy holds a Ph.D. in applied economics.

Before entering academia, Amy worked as an IT consultant for e-government projects.

She is now assistant professor at the Faculty of Economics and Business Administration and the School for Social Profit and Public Management of Ghent University (Belgium). Particularly, she is member of the Department of Business Informatics & Operations Management.

Her research focuses on business process maturity and capabilities in public and private organisations by considering the traditional process lifecycle as well as the organisational culture and structure. Other research interests include business process integration and business process modelling.

Social Media Management Handbook

Her teaching focuses on business process management, social media management, systems analysis and design, IT project management, and research methods.

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