2 Classification

Based on cluster analysis and discriminant analysis, we identified 9 different types of maturity being measured by the collected BPMMs.

We therefore mapped the 69 BPMMs to 17 sub capabilities and 6 main capabilities, and also considered the number of business processes being addressed (i.e. one, more or all).


Van Looy, A., De Backer, M. and Poels, G. (2014). A conceptual framework and classification of capability areas for business process maturity. Enterprise Information Systems, 8(2), 188-224.

This article is supplemented by a detailed mapping table: Download mapping.

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